CONTACT & BUSINESS INFORMATION

Reach the Elite Security Direct team.

We help with product selection, system planning, orders, account access, dealer applications, returns, and warranty service.

Elite Security DirectElite Security Installation LLC d/b/a Elite Security Direct1100 10th Street, Vienna, WV 26105(740) 350-9058 · info@elitesecurityinstallation.comCustomer service: Monday–Sunday, 9:00 a.m.–7:00 p.m. Eastern Time

GENERAL SUPPORT

info@elitesecurityinstallation.com

Use for product questions, order support, returns, warranty service, accessibility help, and legal notices. Include an order number when available, but never email passwords or payment-card information.

PHONE SUPPORT

(740) 350-9058

Monday–Sunday, 9:00 a.m.–7:00 p.m. Eastern Time. If we cannot answer immediately, leave your name, callback number, and a short description of the question.

MAILING & RETURN ADDRESS

Elite Security Installation LLC d/b/a Elite Security Direct

1100 10th Street
Vienna, WV 26105

ONLINE CUSTOMER CARE

Account-linked support

Signed-in customers can review purchases and submit warranty requests from their account. General questions can also be sent through the customer-care assistant for escalation to our team.

Open Customer Care →