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Elite Security DirectELITESECURITY DIRECT
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CONTACT & BUSINESS INFORMATION

Reach the Elite Security Direct team.

We help with product selection, system planning, orders, account access, dealer applications, returns, and warranty service.

Elite Security DirectOnline store operated by Elite Security Installation LLC1100 10th Street, Vienna, WV 26105(740) 350-9058 · info@elitesecurityinstallation.comCustomer service: Monday–Sunday, 9:00 a.m.–7:00 p.m. Eastern Time
GENERAL SUPPORT

info@elitesecurityinstallation.com

Use for product questions, order support, returns, warranty service, accessibility help, and legal notices. Include an order number when available, but never email passwords or payment-card information.

PHONE SUPPORT

(740) 350-9058

Monday–Sunday, 9:00 a.m.–7:00 p.m. Eastern Time. If we cannot answer immediately, leave your name, callback number, and a short description of the question.

MAILING & RETURN ADDRESS

Elite Security Installation LLC

1100 10th Street
Vienna, WV 26105

Contact us for authorization and an RMA before sending any return or warranty shipment.
ONLINE CUSTOMER CARE

Account-linked support

Signed-in customers can review purchases and submit warranty requests from their account. General questions can also be sent through the customer-care assistant for escalation to our team.

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